Trouble Signing In

Tell us what happened and we'll sort it out. We'll attach the technical details from this device, so you shouldn't have to explain it twice.

What's going wrong?

It doesn't recognize my email or phone number It says my password is wrong, but I'm sure it's right It told me to sign in with Google, Microsoft, or Facebook instead Signing in with Google, Microsoft, or Facebook didn't work My verification code never arrived My code arrived, but it says the code is wrong or expired It says my account isn't allowed to sign in I got signed in, but it's the wrong person, or my groups, giving or serving are missing Something else

Your full name

First and last name, as your church record would have it.

The email or phone you're trying to sign in with

Any other email or phone you've used with 12Stone

An old address, a work address, or a spouse's — even a partial one helps.

What happened?

Where should we reply?

The address you enter above.

Reply to a different address